Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Agent Ad Studio website and creative services ("Services"). By placing an order or using our website, you agree to be bound by these Terms.

2. Services

We design ad creatives — including image ads, video ads, hooks, and captions — for licensed insurance agents and agencies. Deliverables, turnaround, and revision rounds are defined by the package you purchase.

3. Orders & Payment

• All packages are one-time purchases at the price listed on our pricing page at the time of order.
• Production begins after we receive payment and the completed intake form.
• Prices are in U.S. dollars and exclude any applicable taxes.

4. Turnaround & Revisions

Standard turnaround applies to all packages unless stated otherwise. Revision rounds are limited to the number included in your selected package and must be requested within 7 days of delivery.

5. Client Responsibilities

• Provide accurate intake information, brand assets, and any required disclosures.
• Ensure you have the right to use any materials, names, photos, or trademarks you submit to us.
• Comply with all applicable laws, carrier guidelines, and ad platform policies (Meta, Google, TikTok, etc.) when running the deliverables.

6. Intellectual Property

Upon full payment, you receive a perpetual, non-exclusive license to use the final delivered creatives in your insurance marketing. We retain rights to underlying templates, processes, and the right to display non-confidential work in our portfolio. You retain ownership of all materials you provide to us.

7. Refunds

Because each order involves custom creative work, all sales are final once production begins. If we have not started production, you may request a refund within 24 hours of payment by emailing hello@agentadstudio.com.

8. No Performance Guarantee

We deliver high-quality ad creative, but we do not guarantee specific marketing results, lead volumes, conversion rates, or ROI. Ad performance depends on many factors outside our control, including targeting, budget, offer, and platform.

9. Compliance Disclaimer

Insurance advertising is subject to state and federal regulation and to carrier-specific compliance requirements. You are solely responsible for ensuring that any creative we deliver complies with applicable laws and your carrier's marketing guidelines before publication.

10. Limitation of Liability

To the maximum extent permitted by law, Agent Ad Studio's total liability arising out of or relating to the Services will not exceed the amount you paid for the specific order giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

11. Termination

We may suspend or terminate Services if you breach these Terms, fail to pay, or use our work in a way that is unlawful or violates a third party's rights.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? Email hello@agentadstudio.com.